top of page

Case Study - Selwood Housing 

Selwood housing enhances water system compliance management

Background 

Selwood Housing provides local, affordable homes; owning and managing almost 7,000 homes (and growing) for rent and shared ownership in the South West. 

Download this case study as a PDF file

The Challenge 

Selwood Housing finds the traditional manual approach for monthly manual temperature checks is cumbersome and administration heavy, using relatively high manpower to gain limited asset understanding. 

​

Using vehicles to visit every property weekly, impacts Selwood Housing’s Carbon footprint and without knowledge of asset usage, they have a water waste issue, having to flush every outlet. 

The Response 

Via the use of its Plexus technology, HSL Plexus provides real time, remote measurement of asset temperatures; generating data driven insight, eliminating the requirement for manual compliance testing and enabling informed decisions to be made regarding water system flushing. 

​

Phase 1 involved installing a Plexus system at the Selwood Housing’s office facility in Avro Way. 

​

Training was provided to the Selwood Housing team in how to use the dashboard, configure scheduled reports and set up critical alerts to suit their specific requirements. Performance of the system and benefits was evaluated over a 12 week period. 

Phase 1 Results  

HSL Plexus provides real time, remote measurement of asset temperatures; generating data driven insight, eliminating the requirement for manual compliance testing and enabling informed decisions to be made regarding water system flushing. 

​

Phase 1 involved installing a Plexus system at the Selwood Housing’s office facility in Avro Way. 

​

Training was provided to the Selwood Housing team in how to use the dashboard, configure scheduled reports and set up critical alerts to suit their specific requirements. Performance of the system and benefits was evaluated over a 12 week period. 

Annual savings when implemented across Phase 2 portfolio of 21 facilities

11 tonnes of
associated CO2
(equivalent to 66 trees)

240m3 water
(3200 domestic baths)

4900 kWh energy

28 days of manpower

What our customers say...

Dominic Walmsley
Senior property surveyor 

 “The digital reporting is loved by the team already, as it is so much more convenient than the manual process we used to have to adopt before. We went into the pilot to automate our water flushing and legionella compliance as much as possible, we get weekly reports which we find really useful and removes the need to process an admin heavy data report. 

​

“We are now only flushing those assets that are required, reducing time that technicians open outlets. The data gives us a better understanding of our TMV performance and whether there is a scalding risk – we had a few highlighted to us, for which we’ve been able to take relevant action. It now has the full support of our entire team and executive board, and we look forward to rolling it out across the rest of our properties in the next two years.” 

​​

Ready to make your monitoring smarter?

Discover how HSL Plexus can help you reduce manual monitoring, strengthen compliance and give your team greater control.

HSL_Plexus_WO.png

info@hslplexus.com

0191 922 3969

​

Evolve Business Centre

Cygnet Way

Houghton le Spring

DH4 5QY

SafeContractor-Accreditation-Sticker-White.png
Housing-Innovation-Awards_Logo-WEB-1.png
ISO.png
NECC_logo.png
Master_RGB_Sub_Member_Rev-300x181.png
Follow us
  • LinkedIn
  • Facebook
  • X

Privacy Policy

© 2026 HSL Plexus. All rights reserved.

bottom of page